Privacy Policy

Maharaja Sports Arena respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website, browse our products, place an order, contact us or use any services provided through the website.

By using this website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time to reflect changes in our services, technology or applicable laws.

Information We Collect

When you use our website, we may collect information that you voluntarily provide, including your name, mobile number, email address, billing address, shipping address and other information required to process your order or respond to your enquiry.

When you place an order, we may also collect information relating to the products purchased, order details, delivery information and payment-related information. Payment details may be processed securely through third-party payment service providers, and we do not intend to store complete card, banking or other sensitive payment credentials on our own servers.

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, approximate usage information and website activity. This information helps us improve website performance, security and user experience.

How We Use Your Information

We may use the information collected from you to:

• Process and fulfil your orders.
• Arrange shipping and delivery of products.
• Confirm orders and communicate order-related updates.
• Respond to your questions, enquiries and customer support requests.
• Process refunds, returns and replacements where applicable.
• Improve our products, website, services and customer experience.
• Prevent fraud, misuse and unauthorised activity.
• Maintain website security and functionality.
• Send promotional or marketing communications where permitted and where you have provided the necessary consent.
• Comply with applicable legal, regulatory and accounting requirements.

Order and Payment Information

When you purchase products through our website, information necessary to complete the transaction may be shared with relevant payment gateways, delivery partners, logistics providers and other service providers involved in fulfilling your order.

Such third parties may process your information according to their own privacy policies and applicable security practices. We encourage you to review the privacy policies of third-party services used during payment or delivery.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your browsing experience.

Cookies may also be used by certain third-party services integrated with our website, such as analytics, payment, advertising or social media services.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some features or functionality of the website.

Sharing of Personal Information

Maharaja Sports Arena does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business and provide services to you. These may include payment processors, shipping and logistics partners, website hosting providers, technology providers, analytics services, customer support providers and other business partners.

We may also disclose information when required by applicable law, legal process, governmental authority, or when reasonably necessary to protect our rights, customers, website or business.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, you acknowledge that no online system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal requirements.

Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to request information about the personal data we process, request correction of inaccurate information, request deletion where legally permissible, withdraw consent where processing is based on consent, and raise a grievance regarding the handling of your personal information.

To make a privacy-related request, please contact us using the contact details provided below. We may need to verify your identity before processing certain requests.

Where processing is based on consent, withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

Children’s Privacy

Our website is intended for general customers and is not knowingly directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can take appropriate action.

Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms or other external services. Maharaja Sports Arena is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website or service before providing your personal information.

Marketing Communications

If you provide the necessary consent, we may use your contact information to send you information about new products, services, offers, updates or other promotional communications.

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option in the communication.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date where appropriate.

We encourage you to review this page periodically to remain informed about how we handle personal information.

Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Maharaja Sports Arena
At/Post Shakti Nagar, Ward No. 11,
Back Side of Krishna Petrol Pump,
Gandhi Chowk, Bargarh – 768028,
Dist: Bargarh, Odisha, India

Phone / WhatsApp: 7008409445

GST No.: 21FDRPS0301D2ZY

Udyam No.: UDYAM-OD-21FDRPS0301D2ZY