Terms & condition

Welcome to Maharaja Sports Arena. By accessing, browsing, or purchasing products through this website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. About Our Website

This website is operated by Maharaja Sports Arena, a sports retail business based in Bargarh, Odisha. We offer sports wear, sports shoes, sports equipment, fitness equipment, badminton, cricket, football essentials, trophies, awards and related products.

2. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website or place an order.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images, sizes, colors and other information displayed on the website are accurate.

However, actual product colors and appearance may vary slightly depending on your device, screen settings, lighting, photography and manufacturer variations.

Product availability, specifications and other details may change without prior notice.

4. Product Availability

All products displayed on the website are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative product, revised availability, or applicable refund.

We reserve the right to limit quantities or discontinue products at any time.

5. Pricing

Prices displayed on the website are subject to change without prior notice.

Although we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur. If an incorrect price is displayed due to a technical or human error, we reserve the right to correct the price and contact the customer before processing the order.

Any applicable taxes, shipping charges, or other additional charges will be communicated or displayed during the applicable stage of the ordering process.

6. Orders

Placing an order through the website constitutes a request to purchase the selected products.

An order may be subject to verification and acceptance by Maharaja Sports Arena. We reserve the right to accept, cancel, or decline an order in certain circumstances, including product unavailability, pricing errors, suspected fraudulent activity, incorrect customer information, or other operational reasons.

Order confirmation does not necessarily guarantee fulfillment if an unforeseen issue arises.

7. Customer Information

You agree to provide accurate, complete and up-to-date information when placing an order or contacting us.

You are responsible for ensuring that your name, phone number, email address, billing details, shipping address and other information provided by you are correct.

Maharaja Sports Arena will not be responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

8. Payment

Customers are responsible for providing valid payment information and completing payment through the payment methods made available on the website.

Payment transactions may be processed through third-party payment service providers. Their respective terms and policies may also apply to the transaction.

We do not intentionally store sensitive payment information such as complete card details on our own systems unless specifically required and securely supported by the applicable payment service.

9. Shipping & Delivery

Orders will be shipped to the address provided by the customer, subject to service availability.

Delivery timelines are estimates and may be affected by factors such as courier delays, weather conditions, holidays, transportation issues, remote locations, incorrect addresses, or other circumstances beyond our control.

Customers are responsible for providing an accurate and complete delivery address and being available to receive the shipment.

10. Returns, Exchanges & Refunds

Returns, exchanges, cancellations and refunds are governed by our Refund & Cancellation Policy.

Customers should review that policy before placing an order. Certain products, including customized or personalized products, may have specific return or refund restrictions.

11. Customized Products

Customized trophies, awards, engraved products, personalized items, team kits, or other specially prepared products may require additional processing time.

Once customization or production has started, cancellation or modification may not be possible.

Customers are responsible for checking the spelling, names, numbers, logos, sizes and other customization details provided to us before confirming an order.

12. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the website’s operation or security.
• Upload or transmit harmful software, viruses, or malicious code.
• Copy, reproduce, modify, distribute, or commercially exploit website content without permission.
• Use the website in a manner that may damage, disable, overburden, or impair its functionality.

13. Intellectual Property

All website content, including text, graphics, logos, photographs, designs, product descriptions, icons, layouts and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, or commercially use such content without prior written permission from Maharaja Sports Arena or the respective rights holder.

Third-party brand names, logos and trademarks displayed on the website belong to their respective owners.

14. Third-Party Services

The website may use third-party services such as payment gateways, courier and delivery partners, analytics services, hosting providers, communication services, or other technology providers.

Use of such services may be subject to the respective third party’s terms and privacy policies.

Maharaja Sports Arena is not responsible for the independent policies, practices, availability, or technical issues of third-party services.

15. External Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience or additional information. Maharaja Sports Arena does not control and is not responsible for the content, availability, security, or policies of third-party websites.

16. Website Accuracy & Availability

We strive to keep the website accurate, secure and available. However, we do not guarantee that the website will always be uninterrupted, error-free, completely accurate, or available at all times.

We may temporarily suspend, modify, update, or discontinue any part of the website for maintenance, technical reasons, business requirements, or other purposes.

17. Limitation of Liability

To the extent permitted by applicable law, Maharaja Sports Arena will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or inability to use the website.

This does not exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Fraudulent Transactions

We reserve the right to cancel or investigate orders that appear to involve fraudulent, unauthorized, suspicious, or unlawful activity.

Where appropriate, relevant information may be shared with payment providers, delivery partners, or lawful authorities in accordance with applicable laws.

19. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information.

20. Changes to These Terms

Maharaja Sports Arena may update these Terms & Conditions from time to time to reflect changes in our services, website functionality, business practices, or applicable legal requirements.

Updated terms will be published on this website. Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products, services, or these terms shall be subject to the jurisdiction of the competent courts having jurisdiction over Bargarh, Odisha, unless otherwise required by applicable law.

22. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, payments, delivery, returns, or other website-related matters, please contact us:

Maharaja Sports Arena

At/Post Shakti Nagar, Ward No. 11,
Back Side of Krishna Petrol Pump,
Gandhi Chowk, Bargarh – 768028
Dist: Bargarh, Odisha

Call / WhatsApp: 7008409445

GST No.: 21FDRPS0301D2ZY
Udyam No.: UDYAM-OD-21FDRPS0301D2ZY